Refund policy

Sealed Products and Graded Slabs

Due to the nature of sealed products in the TCG industry, we do not offer returns on sealed or graded items.

Cancellations

Cancellations can be requested prior to shipment, but are subject to a 10% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged at the initial transaction.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

We sell Manufactured Sealed Products, we are not responsible for any manufacture defects to the packaging or contents this can include but is not limited too the following: Small rips to the plastic, dings on corners, scuffs to the plastic, or any other imperfections to the packaging material, the contents are packaged by the manufacture and any indiscretions is out of our control.

To be eligible for a damaged return, your item must be in the same condition you received it in its original packaging. We will not accept and refund returns without approval. Shipping will be the responsibility of the customer. We will not issue a refund until we receive the product and inspect it ourselves.

Please contact us through our Contact Us page with the subject line "CANCEL ORDER" or "OTHER" with your order ID and we will contact you as soon as possible.